Shifting from Complaint to Request: A Relationship Game-changer

Unhappy woman sitting on couch with partner on phone | Kathleen Killen Psychotherapy and Coaching

In my practice as a registered psychotherapist (qualifying) focusing on relationships, I often see how habitual complaining can erode the fabric of a relationship. Terry Real, the founder of Relational Life Therapy, offers five winning relationship strategies and highlights a crucial shift: moving from complaint to request. This strategy is not just about changing how we talk; it's about transforming how we relate to each other.

Why Complaints Don't Work

Complaints are often expressions of dissatisfaction or frustration. While it's natural to complain, it's not an effective strategy in relationships for several reasons:

  • Leads to Defensiveness: When one partner constantly complains, the other is likely to become defensive. This defensiveness is a barrier to understanding and empathy.

  • Builds Resentment: Repeated complaints can foster resentment, both in the person complaining, who feels unheard, and in the partner, who may feel unfairly criticized.

  • Lacks Constructiveness: Complaints usually focus on what’s wrong, not on how to fix it. This lack of constructiveness fails to provide a clear path forward for the relationship.

The Power of Shifting to Requests

Turning complaints into requests is a game-changer in a relationship. It involves expressing your needs and desires in a positive, constructive way. Here's how to make this shift:

  • Identify What You Want: Before expressing a complaint, pause and consider what you actually want. What is the need or desire underlying your frustration?

  • Make Specific Requests: Vague requests are hard to understand and act upon. Be specific about what behaviour or action you would like to see.

  • Be Behavioural: Focus on concrete behaviours rather than abstract qualities. For example, instead of asking your partner to be more attentive, ask for specific actions that demonstrate attentiveness to you.

  • Ensure Reasonableness: Your requests should be reasonable and achievable. Unreasonable demands can lead to disappointment and further frustration.

  • Use Positive Language: Frame your requests positively. Instead of saying what you don’t want, focus on what you do want.

An Example in Practice

Instead of complaining, "You never listen to me," try framing it as a request: "I feel valued when you listen attentively. Can we spend some time each day to talk about our day without distractions?" Can you think of a common complaint that you have with your partner? How would you reframe it to a request that is specific, behavioural and reasonable?

Shifting from complaint to request encourages a more positive, solution-focused approach in relationships. It fosters a climate of understanding and collaboration where both partners feel heard and respected. Remember, it's about asking for what you want and need in a way that builds the relationship rather than breaking it down. If you find it challenging to make this shift in your relationship, professional guidance can provide the tools and support needed for this transformative journey. Book a free consultation with me to find out how I can help your relationship shift from complaint to request.


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Understanding the Losing Strategy of 'Being Right' in Relationships

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